Available in Spain, Italy, Portugal and Chile, the renewed “Saba App” optimises the customer experience with a clean and intuitive design
Saba, a leading company in the mobility sector specialising in car park management, has launched a new version of its App, which is now available in the Apple and Google stores. With this update, Saba wants to focus on the user experience, offering maximum usability to its customers.
The new "Saba App" has been launched simultaneously in Spain, Italy, Portugal and Chile (countries where the company is present) and will soon be able to take over Saba’s other markets. An App that can therefore be adapted to the needs and features existing in each country. Furthermore, the feature that allows payment of the regulated area via mobile phone will soon be added to this platform. For the time being, it is still necessary to download an additional App (Saba Zona Regulada) in order to use this specific service.
In order to facilitate navigation and adapt it to very different use cases (from customers who are simply in search for a parking near their destination to those interested in buying products, as well as those who use the regulated area service), the entire graphic image has been redesigned and is now more intuitive.
Compared to the previous version, the Home page has been redesigned in a dashboard format, dynamic and user-customisable. It also includes new sections with useful information (favourites, purchase history and recommendations) and a virtual office (My Saba) that significantly expands its features; it allows users to consult the payment methods, vehicles or VIA T associated with the account, as well as retrieve access QR. The redesign reduces the dependence on the map as the pivotal point of the App, providing the user with quick access to the products and services offered.
New range of services
Users now have two buttons on which they can access the App's range of services. By clicking on "Book", they can purchase products such as the Multidía or the VIA T credit. By clicking on "View map", they can satisfy the need to park immediately, without prior planning.
Another service to be highlighted is the activation of access and payment with LPR (Licence Plate Recognition). This allows users to automatically access, exit and pay for their short stay via the licence plate, simply by linking it to a payment method via the App.
Finally, the functionality "regulated area" will be integrated in the near future. Its implementation is planned in Spain and Portugal in a first phase and users will be able to enjoy its advantages soon.